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Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how CHL Landscapes collects, uses, and shares information when you visit this site.

 

Protecting your privacy and personal information is very important to us

1. Information We Collect

We collect various types of information in order to provide and improve our services to you.

1.1 Personal Information
When you make a purchase or attempt to make a purchase through the Site, we collect information necessary to process your order. This may include:
- Name
- Billing and shipping address
- Payment information (credit card details, PayPal account information, etc.)
- Email address
- Phone number

1.2 Automatically Collected Information
When you visit the Site, we automatically collect certain information, including:
- Your device’s IP address
- Web browser type
- Referring/exit pages
- Date and time of your visit
- Information about your interactions with the Site (e.g., pages viewed, links clicked)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our Site, understand how you interact with our content, and provide relevant advertising.

2. How We Use Your Information

We use your information for several purposes, including but not limited to:

- Processing and fulfilling your orders, including sending order confirmations and delivery information
- Communicating with you regarding your purchase, returns, or customer support inquiries
- Personalizing your shopping experience and providing tailored product recommendations
- Sending you marketing emails and promotional materials (with your consent, where required by law)
- Improving our Site, analyzing website traffic, and understanding customer preferences
- Detecting, preventing, and responding to potential fraud, security breaches, or other issues

3. Sharing Your Information

We may share your personal information with third parties for specific purposes, as outlined below:

Service Providers: We work with third-party service providers (e.g., payment processors, shipping providers) to fulfill your orders and improve our services. These providers have access to your information only to the extent necessary to perform their functions and are obligated to protect your data.
  
Compliance with Laws: We may disclose your information if required to comply with applicable laws, legal requests, or to protect our rights.

Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity, subject to the same protections described in this Privacy Policy.

4. Your Rights

Depending on your jurisdiction, you may have rights over your personal information, such as:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to certain exceptions.
Objection: Object to certain types of data processing, such as direct marketing.
Withdrawal of Consent: Withdraw your consent for data processing where consent was provided.

To exercise any of these rights, please contact us.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

7. Third-Party Links

Our Site may include links to third-party websites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date above. We encourage you to review this policy periodically.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

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